Contact Us
P.O BOX 853
Visalia, Ca 93279
Monday to Friday 09:00 am – 05:00 pm
Saturnday & Sunday – Closed
We are here to answer all your questions and provide you with the best service. Do not hesitate to contact us!
What is the reservation and payment process?
To reserve the date, a deposit of 30% of the total cost is required.l. The remaining payment is due on the day of the event.
Is it possible to get a refund of the deposit in case of cancellation?
Unfortunately, once the deposit has been made, it is non-refundable. The deposit helps us to guarantee the availability of our products and services for your specific date.
What is the rental policy?
To reserve any item, a 30% deposit is required. This deposit will be used to settle your outstanding balance at checkout.
What is the delivery cost of the rental products?
The cost of delivery varies according to the city you are in. We recommend that you contact our team for specific information on delivery costs in your area.
How is the date and time of delivery of the rental furniture or decoration service agreed upon?
Once the deposit has been made, we will contact you via direct messages on Instagram to arrange the date and time of delivery of your order. Our team strives to coordinate a mutually convenient schedule.
What happens if a product is damaged during my event?
In the event of damage to a product you have rented from us, you will be responsible for the costs or necessary replacement of the damaged product.